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CONTACT: Susan Zook Wilson
Superior Service and Customer Satisfaction Earn ZOOK MOTORS INC of Kane, PA National Award by Ford Motor Company
Kane, PA April 2017 – Zook Motors Inc is among an elite group of Ford and Lincoln dealerships to be recognized with the 2016 President’s Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2016, by providing exceptional customer service and satisfaction. Only 10% of the dealerships in the country receive the President’s Award.
Zook Motors is among the most select of the President’s Award winners as the dealership also received the OneFordElite Award for the third time. The OneFordElite Award recognizes the first place dealerships in their respective regions.
“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible” says Susan Zook Wilson and Ken Zook owners of Zook Motors Inc. “We couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. Our team works hard every day to insure that our customers have the best customer experience possible at our dealership. ”
The President’s Award was established in 1998 and is awarded to dealerships in recognition of outstanding and exceptional customer service.
Zook Motors Inc has won the President’s Award for the 14th time in 2016 and has won the OneFordElite Award for the 3rd time in 2016.
“In order to achieve the President's Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart – it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing,” said Megan Pallicheck Carlini Regional Manager - Vehicle Sales and Parts & Service Pittsburgh Region.
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About Ford Motor Company
Ford Motor Company, a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents. With about 164,000 employees and about 70 plants worldwide, the company’s automotive brands include Ford and Lincoln. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit http://corporate.ford.com.